Order Across the EU

Pan-European Ordering — Gartana ships across the EU

Gartana ships premium outdoor whirlpools, outdoor saunas, ride-on mowers and lawn tractors to all EU member states. Whether you're based in Austria, the Netherlands, France, Belgium or any other EU country — ordering from us is simple, safe and fully compliant with EU consumer protection law.

Your Rights as an EU Consumer

30-day right of withdrawal — extended beyond the statutory 14-day minimum
2-year statutory warranty on all products
Full price transparency — all prices include VAT, shipping shown at checkout
Secure payment via PayPal, credit card and other trusted methods
EU Online Dispute Resolution: ec.europa.eu/consumers/odr

Shipping to EU Countries

Germany (Deutschland)

3–4 business days
Shipping costs at checkout

Austria (Österreich)

4–7 business days
Shipping costs at checkout

Netherlands / Belgium

4–7 business days
Shipping costs at checkout

Other EU Countries

5–10 business days
Shipping costs at checkout

All EU orders are processed within 1 business day. You will receive a tracking number by email once dispatched.

VAT & Pricing

All prices include German VAT (19%). For deliveries to other EU countries, VAT is applied according to EU OSS regulations. The final price is always shown clearly before checkout.

Returns from EU Countries

EU customers benefit from the same 30-day return policy. To initiate a return, contact us at kontakt@gartana.com. Refunds are processed within 10 business days of receiving the returned goods.